We are noticing at the moment a number of occasions when clients are getting an “Off Quote” status on their MT4 whereby they cannot close a trade.
If this is happening please contact support with your MT4 number and also the Trade ID number. From this information we will be able to locate the attempt in our logs and refund you for any losses.
JAFX is proud to announce that we have activated 24/7 BTC trading at this time!
Please note that there will be a 30min maintenance window each Saturday.
We are currently experiencing an issue with a misconfiguration of the SSL certificate of portal.jafx.com. We expect this issue to be resolved momentarily.
***This issue has now been resolved.***