Trader Contact and Support

Having issues?

Some of the most frequently asked questions from traders are listed in
the FAQ Page with helpful answers from our Support team.

If you don’t find an answer in the FAQ, we’d love the opportunity to help you.

You can get in touch with our Support team directly by completing the form here on this page, emailing us at or calling us on one of the numbers below.


Speak To Someone At JAFX

If you would like to speak to someone at JAFX then you can either request a call back by filling in the form or you can call us directly on:

+44 20 3808 3225 (UK)
+61 261 450 135 (Australia)

Please note that our call center support hours are between 9am -> 8pm EST, Monday to Friday.