How to deposit USDT (Tether): Tron, Ethereum or Solana

You can deposit USDT on three networks: Tron, Ethereum or Solana. Create a deposit request on the Deposit page at app.jafx.com. Then send exactly the amount shown, on the network you chose, to the address shown.

The networks JAFX accepts USDT on

• USDT is not accepted on any other network.
• These networks are not interchangeable. USDT sent on one network can only be received on that same network.
• Choose the network your own wallet or exchange will send on. If you are not sure which network it uses, ask them before you send.

For other coins and tokens, see How to deposit USDT, USDC and other tokens (choosing the right network).

Which wallet the deposit is credited to

• A deposit always goes into one of your wallets. It never goes straight into a trading account.
• It is credited to the wallet you choose under Deposit to wallet.
• To trade with the money, move it to a trading account. See How to transfer funds between your wallet and trading accounts.

Step by step on the Deposit page

1. Sign in at app.jafx.com.
2. Select Deposit in the menu at the top of the page (under Funds). The Deposit funds form opens.
3. Under Coin or network, choose USDT and the network you will send on.
4. Under Deposit to wallet, choose the wallet.
5. Enter the amount in the wallet's currency.
6. Select Submit deposit.

The form warns: "Pay on the <network> network only. Money sent on another network is lost."

Limits and fees

• The minimum is $10 (USD equivalent) per deposit. There is no maximum.
• The page shows the limits for the method you chose. Below the minimum you see "Minimum amount for {currency} is {amount}".
• Until you verify your identity, you can deposit up to $4,000 a day. The page shows "You can deposit up to $X more today." See "Daily deposit limit reached": the $4,000 limit for unverified accounts.
• JAFX charges no deposit fee. The network charges its own fee when you send, so the amount that arrives can be less than the amount you send.

Sending the payment: amount, network and address

After Submit deposit, the Send your payment panel opens. It shows:

• Amount: the exact amount to send in USDT.
• Network: the network you chose.
• Deposit address: the address for this deposit only.
• A QR code you can scan with your wallet.

Before you press send in your own wallet:

1. Choose USDT and the same network shown on the panel yourself. Do not rely on your wallet's default.
2. Paste or scan the address, and check it matches the panel exactly.
3. Send exactly the amount shown. Check whether your wallet adds the network fee on top or takes it out of the amount.

Each deposit gets its own address. Make a new deposit request for every deposit, and use the new address. Do not reuse an old one.

A payment sent on Tron, Ethereum or Solana cannot be reversed once it is on the blockchain. If you sent the wrong amount, see I sent more or less than my deposit amount. If what arrives is below the $10 minimum, top it up by sending the difference to the same address.

If you have not sent anything yet and no longer want the deposit, select Cancel deposit on the panel. The button shows only while the deposit can still be cancelled. The box "Cancel this deposit?" tells you: "Don't send any crypto for it afterwards." Do not cancel after you have sent USDT. Contact us instead.

The time limit on the price and the request

• The panel says: "The price is held until the time runs out." The amount in USDT is held for 15 minutes. Send within that time.
• If you have not paid when the timer ends, create a new deposit request and use its new details.
• A request that is not paid is closed after 1 hour and shown as Expired.
• If you sent after the request expired, or to an old address, the payment is normally still picked up and credited automatically. See My deposit request expired: what do I do? and I sent my deposit to an old deposit address.

When it is credited, and what to do if it is not

While your payment is on its way, the deposit shows as Pending: "We're waiting for your payment to arrive and be credited to your wallet. Then it changes to Finished."

When it is credited, you see "Deposit received": "{amount} has been credited to {wallet}." The status changes to Finished. For other statuses, see What does my transaction status mean?

You can look up your payment on a public block explorer for the network you used. Use the transaction ID (hash) from your wallet.

If the deposit is not in your wallet, see Why is my deposit not showing in my wallet? If you used the wrong network, see I sent my deposit on the wrong network or sent an unsupported token.

To contact us, use live chat (the Chat button in the portal) to talk to a real person. You can also email support@jafx.com from your registered email address. Include:

• the transaction ID from History
• the network and the amount you sent
• the blockchain transaction ID (hash) from your wallet

We never ask for your password or a 2FA code. We are available 24/7 via live chat or email.