Deposits

Funding your wallet with crypto: methods, networks and timings.

• Can I deposit by card or bank transfer?No. JAFX accepts deposits in crypto only. You cannot fund your account by card, bank transfer or e-wallet. You make every deposit inside the client portal at…
  • The short answer: deposits are made in crypto only
  • The coins and networks you can use
  • What you need: your own crypto wallet
  • Where to start a deposit
• "Daily deposit limit reached": the $4,000 limit for unverified accountsUntil you verify your identity, you can deposit up to $4,000 a day (US-dollar equivalent). Once your identity is verified, the daily limit no longer applies.
  • The $4,000 daily limit before verification
  • How the day and the total are counted
  • Messages you may see
  • Answering the quick questions for larger deposits
  • Removing the limit by verifying your identity
• Deposit methods, minimum deposit and feesAll deposits are in crypto. JAFX does not accept bank wires or cards.
  • Methods
  • How to deposit
  • Limits
  • Currencies
  • Fees
  • Why did I receive less than I sent?
• How long deposits take: confirmations by networkYour deposit is credited once it reaches the number of network confirmations its blockchain needs.
  • What is a confirmation?
  • Track your deposit
  • Once your deposit is confirmed
• How to deposit BitcoinIf you can't submit: - Unverified accounts can deposit up to $4,000 per day (USD equivalent). The page shows "You can deposit up to $X more today." Verify on the Verify…
  • Create a deposit request
  • Pay the request
  • How long the request stays valid
  • Cancel a request
  • Find the address again
  • When the deposit is credited
• How to deposit Ethereum (ETH): Ethereum or Base networkYou can deposit ETH on two networks: Ethereum and Base. Create a deposit request on the Deposit page at app.jafx.com. Then send exactly the amount shown, on the network…
  • The networks JAFX accepts ETH on
  • Which wallet the deposit is credited to
  • Step by step on the Deposit page
  • Sending the payment: amount, network and address
  • The time limit on the price and the request
  • When it is credited, and what to do if it is not
• How to deposit EURC: Solana, Ethereum or BaseYou deposit EURC on the Deposit page of the client portal at app.jafx.com. JAFX accepts EURC on three networks: Solana, Ethereum and Base. Choose one, and send your…
  • The networks JAFX accepts EURC on
  • Which wallet the deposit is credited to
  • Step by step on the Deposit page
  • Sending the payment: amount, network and address
  • The time limit on the price and the request
  • When it is credited, and what to do if it is not
• How to deposit Solana (SOL)Deposit SOL from the Deposit page of the client portal at app.jafx.com. Send it on the Solana network only, to the address shown for your deposit request.
  • The networks JAFX accepts SOL on
  • Which wallet the deposit is credited to
  • Step by step on the Deposit page
  • Sending the payment: amount, network and address
  • The time limit on the price and the request
  • When it is credited, and what to do if it is not
• How to deposit TRON (TRX)You deposit TRX on the Deposit page of the client portal at app.jafx.com, and you send it on the TRON network only. The money is credited to a JAFX wallet, not directly…
  • The network JAFX accepts TRX on
  • Which wallet the deposit is credited to
  • Step by step on the Deposit page
  • Sending the payment: amount, network and address
  • The time limit on the price and the request
  • When it is credited, and what to do if it is not
• How to deposit USDC: Solana, Ethereum or BaseYou can deposit USDC to JAFX on the Solana, Ethereum or Base network. Create a deposit request on the Deposit page at app.jafx.com. Then send exactly the amount shown,…
  • The networks JAFX accepts USDC on
  • Which wallet the deposit is credited to
  • Step by step on the Deposit page
  • Sending the payment: amount, network and address
  • The time limit on the price and the request
  • When it is credited, and what to do if it is not
• How to deposit USDT (Tether): Tron, Ethereum or SolanaYou can deposit USDT on three networks: Tron, Ethereum or Solana. Create a deposit request on the Deposit page at app.jafx.com. Then send exactly the amount shown, on…
  • The networks JAFX accepts USDT on
  • Which wallet the deposit is credited to
  • Step by step on the Deposit page
  • Sending the payment: amount, network and address
  • The time limit on the price and the request
  • When it is credited, and what to do if it is not
• How to deposit USDT, USDC and other tokens (choosing the right network)Use the Deposit page of the client portal (app.jafx.com). The key rule is to send only the token you selected, on the network you selected. Your deposit is credited to…
  • Token networks
  • Supported assets and networks
  • How to deposit
  • Wrong network or unsupported token
  • Minimum and fees
• I sent more or less than my deposit amountIf you sent the payment to the deposit address shown for your own deposit request, we credit the amount that arrives, whether it is more or less than you requested. The…
  • Sent more than requested
  • Sent less, but at least the $10 minimum
  • Sent less than the $10 minimum: topping up to the same address
  • Why less arrived than you sent: network fees
  • What to send us if it isn't credited
• I sent my deposit on the wrong network or sent an unsupported tokenA token sent on a different network from the one you chose on the Deposit page is not credited to your wallet automatically. The same applies to a token that JAFX does…
  • Why it is not credited automatically
  • Supported tokens and networks
  • What to send us
  • What happens next
  • How to avoid it next time
• I sent my deposit to an old deposit addressIf you sent crypto to an address from one of your own earlier JAFX deposit requests, the payment is normally still picked up and credited to your wallet automatically.…
  • Deposit addresses are single use
  • Sent to an address from your own earlier deposit request
  • Sent to an address JAFX did not give you
  • What to send us
  • How to deposit correctly next time
• Messages on the Deposit page and what to do about eachMost messages on the Deposit page tell you which choice is missing, which limit applies, or that you should check before trying again. Find your message below to see…
  • Messages before you submit
  • Messages after Submit deposit
  • Messages on the Send your payment panel
  • Messages on a token deposit
• My deposit request expired: what do I do?If you have not sent any crypto yet, nothing is lost. Start a new deposit on the Deposit page and pay to the new address it gives you. If you already sent crypto after…
  • The 15-minute price lock and the 1-hour request
  • You haven't paid yet: start a new deposit
  • You paid after the timer ran out
  • "This deposit expired…" while History still says Pending
  • How to cancel a deposit request
  • Never cancel after sending crypto
• Which wallet can I deposit into? Deposit currencies explainedA Bitcoin deposit can go into any of your four wallets: USD, EUR, GBP or Bitcoin. A deposit by any other coin or token, on Solana, TRON, Ethereum or Base, is always…
  • Your four wallets
  • Bitcoin deposits: USD, EUR, GBP or Bitcoin Wallet
  • Token deposits are credited in USD
  • Entering an amount for the Bitcoin Wallet
  • Choosing the wallet to avoid conversion fees later
• Why did my deposit go to my wallet and not my trading account?Every deposit at JAFX is credited to a wallet, never directly to a trading account. To trade with the money, move it from your wallet into a trading account with an…
  • Deposits always land in a wallet
  • Finding the wallet your deposit went to
  • Reading a Bitcoin Wallet balance
  • Moving the money into a trading account
  • If you don't have a trading account yet
• Why is my deposit not showing in my wallet?Your deposit is credited to the wallet you chose when you made the deposit, once the payment is confirmed on the blockchain. If you can't see it, check which wallet you…
  • Check which wallet you chose
  • Check the deposit's status in History
  • Follow it on the blockchain
  • When the page says your payment has arrived but History still says Pending
  • Deposits land in a wallet, not a trading account
  • When to contact us and what to send