Which wallet can I deposit into? Deposit currencies explained

A Bitcoin deposit can go into any of your four wallets: USD, EUR, GBP or Bitcoin. A deposit by any other coin or token, on Solana, TRON, Ethereum or Base, is always credited to your USD Wallet.

Your four wallets

Every deposit lands in a wallet, never directly in a trading account. You have one wallet per currency:

• USD Wallet (your main wallet)
• EUR Wallet
• GBP Wallet
• Bitcoin Wallet, shown in bitcoin (₿) with 8 decimals

There is no ZAR wallet. Your wallets are shown as tiles on your Dashboard. Select Show empty wallets to see the ones that hold no money yet.

To trade, you move money from a wallet to a trading account. See Why did my deposit go to my wallet and not my trading account? For more about each wallet, see Your JAFX wallets: USD, EUR, GBP and Bitcoin Wallet explained.

Bitcoin deposits: USD, EUR, GBP or Bitcoin Wallet

When you deposit Bitcoin, you choose which wallet is credited:

1. Sign in at app.jafx.com and open Deposit.
2. Under Coin or network, choose Bitcoin.
3. Under Deposit to wallet, choose USD Wallet, EUR Wallet, GBP Wallet or Bitcoin Wallet. The page lists USD first.
4. Enter the amount and select Submit deposit.

The Bitcoin you send is credited to the wallet you chose. For example, if you choose the EUR Wallet, the deposit appears in your EUR Wallet. For the full steps, see How to deposit Bitcoin.

Token deposits are credited in USD

Deposits by these methods are credited to your USD Wallet only:

This includes EURC. If you want a deposit to land in your EUR, GBP or Bitcoin Wallet, deposit by Bitcoin instead.

Send only the token you selected, on the network you selected. See How to deposit USDT, USDC and other tokens (choosing the right network).

Entering an amount for the Bitcoin Wallet

• For the USD, EUR or GBP Wallet, you enter the amount in that wallet's currency.
• For the Bitcoin Wallet, you enter the amount in BTC. The form shows "Equivalent to $…" under it, so you can check the value.

Every deposit must be at least $10 (USD equivalent). There is no maximum. The page shows the limits for the method you choose. If your amount is too low, you see a message such as "Minimum amount for USD is $10.00".

If your identity is not verified yet, you can deposit up to $4,000 a day (USD equivalent). See "Daily deposit limit reached": the $4,000 limit for unverified accounts.

Choosing the wallet to avoid conversion fees later

Moving money between different currencies costs you a fee:

• A transfer between wallets or trading accounts in different currencies uses the live exchange rate and carries a 2% conversion fee. The fee is shown separately, with the rate and the Credited amount, before you select Confirm transfer.
• A transfer in the same currency is free and instant.

The cheapest choice is the wallet in the currency you trade in:

• Trading in USD? Any method works. Token deposits and Bitcoin deposits can both go to your USD Wallet.
• Trading in EUR or GBP? Deposit by Bitcoin and choose the EUR Wallet or GBP Wallet. A token deposit lands in USD and would need converting.
• Trading in bitcoin? Deposit by Bitcoin and choose the Bitcoin Wallet.

Some more tips:

• When you open a trading account, you can pick only a currency your wallets hold money in. Deposit in that currency first.
• Withdrawals are paid only from wallets, so keep money in the currency you plan to withdraw in.
• If you do need to convert, transfer straight from your wallet to the trading account. Converting wallet to wallet and then to an account in another currency means paying the fee twice.

See Which currency should my trading account be in? USD, EUR, GBP or BIT and Currency conversion on internal transfers.

Need help?

We are available 24/7 via live chat or email. In the client portal, select Chat to talk to a member of our support team. You can also email support@jafx.com from your registered email address. If your question is about a deposit you have made, include the transaction ID from History.