How to deposit EURC: Solana, Ethereum or Base

You deposit EURC on the Deposit page of the client portal at app.jafx.com. JAFX accepts EURC on three networks: Solana, Ethereum and Base. Choose one, and send your EURC only on that network.

The networks JAFX accepts EURC on

• EURC is not accepted on any other network, including TRON.
• The network you choose on the Deposit page must be the network you send on. A payment on a blockchain cannot be reversed.
• Ethereum and Base addresses look the same. An address alone does not tell you which network your wallet or exchange will use, so check the network before you send.

For other coins and tokens, see How to deposit USDT, USDC and other tokens (choosing the right network).

Which wallet the deposit is credited to

• A deposit always lands in a wallet, never directly in a trading account.
• You choose the wallet under Deposit to wallet, and you enter the amount in that wallet's currency.
• To trade with the money, move it from your wallet to a trading account. See How to transfer funds between your wallet and trading accounts.

See Which wallet can I deposit into? Deposit currencies explained.

Step by step on the Deposit page

1. Sign in at app.jafx.com.
2. Select Deposit in the menu at the top of the page (under Funds). The Deposit funds page opens.
3. Under Coin or network, choose EURC and the network you will send on: Solana, Ethereum or Base.
4. Under Deposit to wallet, choose the wallet.
5. Enter the amount. The minimum is $10 (USD equivalent) and there is no maximum. The page shows the limits for the method you chose. An amount below the minimum shows "Minimum amount for {currency} is {amount}".
6. Read the warning: "Pay on the <network> network only. Money sent on another network is lost."
7. Select Submit deposit.

If your account is not verified, you can deposit up to $4,000 a day (USD equivalent). The page shows "You can deposit up to $X more today. Verify your identity to remove the limit." See "Daily deposit limit reached": the $4,000 limit for unverified accounts and Deposits over $4,000.00 a day need a few quick questions first.

If something on the page stops you, see Messages on the Deposit page and what to do about each.

Sending the payment: amount, network and address

After Submit deposit, the Send your payment panel opens: "Send exactly the amount below in {coin} on the {network} network to this deposit address. The price is held until the time runs out."

The panel shows: - Amount: the exact amount of EURC to send - Network: the network you chose - Deposit address: where to send it - a QR code you can scan with your crypto wallet

In your own wallet or exchange:

1. Select EURC and the same network shown on the panel. Do not rely on your wallet's default network.
2. Scan the QR code or paste the deposit address. Check that it matches the panel exactly.
3. Send exactly the amount shown.

Before you send, keep in mind: - Each deposit gets its own address. Make a new deposit request, and use its new address, for every deposit. Do not reuse an old address. - JAFX charges no deposit fee. The network's own fee applies when you send. JAFX credits what arrives at the deposit address. If your wallet takes the fee out of the amount you send, less arrives. - The amount that arrives must be at least the $10 minimum. If it falls below, send the difference to the same address.

See Deposit methods, minimum deposit and fees.

The time limit on the price and the request

• The price is held for 15 minutes. The amount of EURC is worked out at the current price and held only until the timer runs out. If the timer has run out and you have not paid, make a new deposit request.
• An unpaid request is closed after 1 hour and shows as Expired.
• Before you pay, you can cancel the request with Cancel deposit, if it is shown. The box asks "Cancel this deposit?" and says "Don't send any crypto for it afterwards."
• Do not cancel after you have sent EURC. Contact us instead.

If your request expired, see My deposit request expired: what do I do? If you already sent to an old address, see I sent my deposit to an old deposit address.

When it is credited, and what to do if it is not

While your deposit is on its way, it shows as Pending: "We're waiting for your payment to arrive and be credited to your wallet. Then it changes to Finished."

When it is credited, you see Deposit received: "{amount} has been credited to {wallet}." The deposit then shows as Finished. Other statuses you may see are Rejected and Cancelled. See What does my transaction status mean?

To follow your deposit, open History and select it. You can also look up the blockchain transaction ID from your wallet on a public block explorer for the network you used.

If your EURC has not been credited: - See Why is my deposit not showing in my wallet? - If you sent on a network other than the one you chose, or sent a different token, see I sent my deposit on the wrong network or sent an unsupported token. - If you sent more or less than the amount shown, see I sent more or less than my deposit amount.

You can contact us by live chat with the Chat button, where you talk to a real person 24/7. You can also email support@jafx.com from your registered email address. Include: - the transaction ID from History - the blockchain transaction ID from your wallet - the network you used and the amount you sent

We never ask for your password or a code.

We are available 24/7 via live chat or email.