Minimum and maximum withdrawal amounts

Updated 13 November 2026

The smallest amount you can withdraw is the equivalent of $10. There is no maximum per withdrawal. You can never withdraw more than your wallet holds, and until you verify your identity you can withdraw up to $4,000 a day.

Minimum: the equivalent of $10

Each withdrawal must be at least the equivalent of $10 (USD). This applies to every withdrawal method: Bitcoin, and the coins on the Solana, Tron, Ethereum and Base networks.

The minimum is shown on the Withdraw page for the method and wallet you choose. Under the amount field you see a line like "Available: X · Min Y". "Min" is the smallest amount you can request with that method.

If you withdraw from your Bitcoin Wallet, you enter the amount in BTC. The form shows "Equivalent to $Y" under the amount, so you can check its value in US dollars against the minimum.

If you enter less than the minimum, the amount is refused with "Minimum amount for … is …". The message names the currency and the minimum.

No maximum per withdrawal

There is no maximum amount for a single withdrawal. Two things still cap what you can request:

the money available in the wallet you withdraw from
the daily limit, if your identity is not verified yet

Your available balance and the MAX button

Withdrawals are always paid from a wallet in the client portal, never directly from a trading account.

"Available" under the amount field is the balance you can withdraw from the chosen wallet.
MAX fills in your full available balance.
You can't request more than the wallet holds.

If your money is in a trading account, move it to a wallet first. See How to withdraw money that is in my trading account.

If all your wallets are empty, the Withdraw page shows "Nothing to withdraw yet".

The daily limit before verification

Verification is optional to get started. While your identity is not verified, you can withdraw up to $4,000 a day (USD equivalent).

The day is counted in UTC.
Rejected, failed, cancelled and expired transactions do not count towards the limit. Internal transfers between your wallets and trading accounts do not count either.
The Withdraw page tells you how much you have left: "You can withdraw up to $X more today. Verify your identity to remove the limit."
Deposits have their own separate limit of $4,000 a day.

Verifying your identity removes the daily limits. Once you are verified, your Settings page says "Your account is verified. There are no daily deposit or withdrawal limits."

You complete verification on the Verify page in the client portal. See How to verify your account (KYC) and "Daily withdrawal limit reached": the $4,000 limit for unverified accounts.

The messages you see when an amount is refused

Message	Why	What to do
"Minimum amount for … is …"	The amount is below the minimum for that method and currency.	Enter at least the minimum shown, the equivalent of $10.
"Amount exceeds the available balance."	You asked for more than the wallet holds.	Enter a smaller amount, or use MAX. If the rest of your money is in a trading account, move it to the wallet first.
"Daily withdrawal limit reached" / "You have reached the daily withdrawal limit for unverified accounts."	Your account is not verified and this withdrawal would take you over $4,000 today.	Withdraw a smaller amount, wait for the next day (UTC), or verify your identity to remove the limit.

For other messages on the page, see Messages on the Withdraw page and what to do about each. For the whole withdrawal process, see Withdrawals: how to withdraw, limits, fees and timeframes.

Need help?

Contact our support team by live chat or by email to support@jafx.com from your registered email address. Live chat is the Chat button in the client portal, and you talk to a real person, 24/7. If your question is about a withdrawal you have already requested, include its transaction ID. We will never ask you for your password or a two-factor code.

We are available 24/7 via live chat or email.

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