Can I withdraw to a bank account or a card?

Updated 13 November 2026

No. JAFX pays withdrawals in crypto only. We cannot send money to a bank account, a card or an e-wallet. Every withdrawal goes from one of your wallets in the client portal to your own crypto wallet address.

The short answer: withdrawals are paid in crypto only

Withdrawals are paid only in the cryptocurrencies listed below.
There is no bank wire, card or e-wallet option on the Withdraw page.
A withdrawal is always paid out of a wallet in the portal at app.jafx.com, such as your USD Wallet or Bitcoin Wallet.
You cannot withdraw directly from a trading account. If your money is in a trading account, first move it to a wallet. See How to withdraw money that is in my trading account.

What you need instead: your own crypto wallet

To receive a withdrawal, you need a crypto wallet of your own. You can use any provider you choose. JAFX does not give recommendations, so we can't tell you which provider to use.

Your wallet must be able to receive the coin you choose on the network you choose. To find your address:

Open your own crypto wallet.
Go to the option for receiving the coin.
Copy the address.
Paste it into the Wallet address field on the Withdraw page. The label names the network, for example "Wallet address (Ethereum network)".

Before you click Request withdrawal, check the address carefully. A payment on a blockchain cannot be reversed. When you choose a coin and network, the form reminds you:

"We send on the <network> network: use an address that can receive <coin> there. Money sent to an address on another network is lost."

Ethereum and Base addresses look the same. Make sure your wallet can receive the coin on the network you picked, not only on the other one.

If the form refuses your address, see "Please provide a valid address": why my withdrawal address is refused.

The coins and networks you can choose

You can withdraw to any of these. They are the same methods you can use to deposit.

Network	Coins
Bitcoin	BTC
Solana	SOL, USDT, USDC, EURC
Tron	TRX, USDT
Ethereum	USDC, USDT, EURC, ETH
Base	USDC, EURC, ETH

On the Withdraw page, choose the wallet to pay from under From wallet. Then choose your coin and network under Coin or network.

JAFX pays the network fee on withdrawals. See Withdrawal fees: what JAFX charges and who pays the network fee.

Withdrawals are usually processed within minutes, but we advise allowing up to 24 hours in case any additional security checks are needed. Bitcoin needs 6 network confirmations.

For step-by-step guides for each coin, see:

For help choosing a network, see Which cryptocurrencies and networks can I withdraw to?

Turning crypto into your local currency is done outside JAFX

JAFX's part ends when the crypto reaches your own wallet address. JAFX does not convert your withdrawal into your local currency. It also does not pass your withdrawal on to a bank or card.

If you want the money in your local currency, you arrange that yourself with a provider of your choice. JAFX does not recommend any provider and cannot help with that step.

Need help?

Contact our support team by live chat (the Chat button in the portal, answered by a real person) or by email at support@jafx.com. Write from your registered email address. If your question is about a withdrawal you have already requested, include its transaction ID. We will never ask for your password, a 2FA code or a one-time code.

For the full withdrawal process, limits and timeframes, see Withdrawals: how to withdraw, limits, fees and timeframes.

We are available 24/7 via live chat or email.

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